Hi @umairah97,
We’re really sorry for the inconvenience caused. Can you please check if EA advance tab is enabled or not from Essential addons -> Elements tab ? Please check this out: https://d.pr/i/yytugo
Let me know how it goes.
Thank you!
Hi @umairah97,
It seems like caching issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/OeGVUT
Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://d.pr/i/23N5eb
If the issue still persists, please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/
Let me know how it goes. Thank you.