Advanced options not visible

  • Resolved felixthor

    (@felixthor)


    5 years, 8 months ago

    Dear all,

    I need help 🙂

    When I tick the box e.g. for e.g. “show only on selected pages”,
    the window for the pages doesn’t show up, the same for the date box etc.

    Has andybody an idea how to solve this issue?

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 8 months ago

    Dear @felixthor ,

    Thanks for getting in touch and reporting a problem!
    The issue can be connected with the JS error you may have.
    Can we ask you to send us the screenshot of the Console section?

    Here is the detailed article on how you can check that section:

    Using Your Browser to Diagnose JavaScript Errors

    Will be looking forward to hearing from you soon.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 8 months ago

    Dear @felixthor ,

    How are you today?
    Just wondering whether you saw our previous message?
    Please, let us know if you still need help with this issue.

    Thread Starter felixthor

    (@felixthor)

    5 years, 8 months ago

    Dear Sygnoos Team,

    thank you for your Message.

    Actually as you supported within the detailed instruction, changing the browser solved the issue 🙂

    Best regards and thank you for the tip.

Viewing 3 replies - 1 through 3 (of 3 total)

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