• Hello
    my wife noticed today that ads were appearing on her website without her having set up any.

    After investigating I tried restoring the website and database to previous versions but without change (we have tried several backups up to 1 week old but the issue might be older)
    My investigations show the following:
    – ads appear in incognito mode or in a different browser but do not appear if I’m logged in to wordpress
    – I tried deleting the plugins and themes folders and ads still appear
    – I tried deleting everything except the wp-config.php and wp-contents folder and reupload a fresh download of wordpress files, no change
    – I tried from several computers (in case the computer itself was infected!) but same result
    – I checked the .htacess files
    – other wordpress websites on the same hosting are not affected by this
    – there are lots of unsuccesful connections since the 21 AUG and a successful one at a time where no one was supposedly connected

    Any idea what to do to resolve the issue? I might try to restore older backups tomorrow but I would like to identify where the code was inserted

    Thanks for your help

    • This topic was modified 4 years, 8 months ago by ganfoud.
    • This topic was modified 4 years, 8 months ago by ganfoud.
    • This topic was modified 4 years, 8 months ago by ganfoud.

    The page I need help with: [log in to see the link]

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