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  • i am not able to click on any icon, or item in the admin page. Everything is frozen now. ANY HELP is greatly appreciated. I am trying to update the monthly calendar! thank you

Viewing 14 replies - 1 through 14 (of 14 total)
  • Josh

    (@josh401)

    Moderator and Editor Customizer

    Sounds like a javascript conflict coming from one of your plugins.

    Have you tried deactivating ALL of your plugins.. refresh your browser cache.. and see if everything “un-freezes”?

    If it still doesn’t work.. try switching to the 2012 theme and check it again (after emptying your cache).

    I would bet it’s one of your plugins causing the issue.

    I believe we are still switching to the 2011 theme – 2012 hasn’t shipped with a WP release yet, some folks may not have it installed! 🙂

    Thank you Josh! I am not sure how to empty the cache or refresh it. 🙂 I am new at this webpage,etc. I did deactivate the plug ins and its still the same.

    I am working with a sports website for our team and its important I have the calendar working properly asap. 🙂 Thank you both ,.

    Josh

    (@josh401)

    Moderator and Editor Customizer

    I believe we are still switching to the 2011 theme – 2012 hasn’t shipped with a WP release yet, some folks may not have it installed! 🙂

    Haha.. my finger slipped… (rolling eyes and looking boyishly into the air). Thanks for the clarification!

    @ a3min,

    What is your web URL?

    http://www.azrumblevcb.com thank you ! any help is appreciated!

    Mary

    Josh

    (@josh401)

    Moderator and Editor Customizer

    That url results in a “Server not Found”??

    ? try azrumblevbc.com

    Josh

    (@josh401)

    Moderator and Editor Customizer

    What about the plugin “1 flash gallery”? Is that one deactivated?

    yes. 🙂

    I can’t even click the help link as the top right. ??
    To Josh: Thank you for your Help.

    Mary

    Still nothing on the admin page. I am not able to move any widgets or click on help at top right. It’s frozen and only on this page. Any suggestions or help?

    a3min

    (@a3min)

    I am still having the same problem however I now can not add an event i am getting a fatal error msg. Not allowed to move any widgets or click on help at top right. ?? Any help at all would be greatly appreciated. I really dont want to start from scratch seeing our sport team has started for the season now. 🙂

    http://www.azrumblevbc.com

    esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Doodlebee

    (@doodlebee)

    May I also add: have you tried using a different browser?

    a3min

    (@a3min)

    THANK YOU both!! I tried the plugins one by one. nothing changed. So i will try the next steps. I use fire fox and never had issues. hmm. thanks

Viewing 14 replies - 1 through 14 (of 14 total)
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