admin login issue

  • abhisheksaxena107199

    (@abhisheksaxena107199)


    3 years, 3 months ago

    I am admin of perfectguru.in which is created on WordPress but now i facing a login issue in WordPress admin panel from January 15,2023. whenever i am going to login, the page shows(There has been a critical error on this website. Please check your site admin email inbox for instructions).

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ahmed Imran

    (@ahmedimran)

    3 years, 3 months ago

    Hi @abhisheksaxena107199 ,

    This issue occurs due to some plugin or theme installation. To solve this issue, you can follow the below steps.

    • Make sure your PHP is updated.
    • Always turn on the debug.log file using adding the below properties in the wp-config.php file.
      • define( 'WP_DEBUG', true );
 define( 'WP_DEBUG_LOG', true );
    • Go to the wp-content/debug.log file and check if you have any Fatal errors there. If you find any fatal error related to any WordPress file it may be linked to any plugin.
    • Go to the plugin folder under wp-content and rename the plugin folder.

    Now go to the wp-admin page again and hopefully, you will be able to log in successfully and the issue will be resolved for you.

    • This reply was modified 3 years, 3 months ago by Ahmed Imran.
Viewing 1 replies (of 1 total)

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