Admin cart being sent to users

  • Resolved leahashley

    (@leahashley)


    6 years, 2 months ago

    In recent weeks we have received client feedback that customers are getting abandoned cart emails for things they weren’t looking at. We’ve found that all erroneous emails had items that are in our admin testing account cart. What would cause this? What do we do to resolve? Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor chetnapatel

    (@chetnapatel)

    6 years, 2 months ago

    Hi,

    I apologize that the problem has occurred on your site due to our plugin.

    I have abandoned a cart on your site as a guest user. And I will let you know once I will receive an abandoned cart reminder email.

    We would need to check the issue on your site and apply the quick fix for this issue. Can you please post your query on our plugin’s support forum page? So we can communicate more on this issue and resolve it.

    Here is the link of our plugin’s forum page:
    http://www.tychesoftwares.com/forums/forum/woocommerce-abandon-cart-pro/

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)
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