admin cannot access plugins menu

  • Resolved joanna.boj

    (@joannaboj)


    4 years, 11 months ago

    Hi,
    Our admin role has all actions allowed (nothing denied) and still in that role admin cannot access the plugins menu (to see installed plugins, remove, activate, etc), it is not visible. Have you encountered this issue? Thanks for any help.

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  • Plugin Author Caseproof LLC

    (@caseproof)

    4 years, 10 months ago

    Hi Joanna,

    I cannot reproduce this issue on my side. Could you double-check that the cause of this is not some plugin conflict? Please deactivate all your plugins temporarily to see if this resolves the problem. If this works, re-activate all plugins one by one to see which one cause that issue. You can also switch your current theme to the default WordPress theme temporarily and see if this helps.

    Best

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