Additional fields not showing in email & backend

  • Resolved thewebqueen

    (@thewebqueen)


    1 year, 11 months ago

    The additional checkout fields show on the front end to be completed. They are being filled out but not coming through via email nor showing in woocommerce backend in orders.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    1 year, 11 months ago

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 11 months ago

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

    Thread Starter thewebqueen

    (@thewebqueen)

    1 year, 11 months ago

    I still need help. I did not have my laptop to log in and respond. What is the link to where I need to create a ticket? I thought I was in the right place..

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 11 months ago

    Please use the below link to raise ticket.

    https://help.themehigh.com/hc/en-us/requests/new

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 10 months ago

    Could you please let us know whether the concern has been resolved?

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 9 months ago

    We believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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