Hello,
As of the moment, we do not have a Music block available however you can insert an HTML code for the music to play.
oh how would I go about doing that?
Hello,
You can upload the mp3 file via WordPress dashboard > Media then go to SeedPro settings and select Block Custom HTML https://a.supportally.com/hs8AkS then enter your code.
<html>
<body>
<audio controls>
<source src=”https://yourwebsite.com/wp-content/uploads/2020/12/file_example_MP3_700KB-1.mp3″ type=”audio/mpeg”>
</audio>
</body>
</html>
You can find this URL “https://yourwebsite.com/wp-content/uploads/2020/12/file_example_MP3_700KB-1.mp3” under Media > click the file you have uploaded then find URL.
Thanks.
So I got the player to show up but I can’t get any music to play when I hit the play button. Two things:
1. I changed the word “mpeg” to “mp3” in the code because it’s got an mp3 extension, was I right to change this? Even when it was the original code with the “mpeg” it still wasn’t playing.
2. Is there some code to make it auto play?
Hello,
The type should be like this type=”audio/mpeg”> do not change it to mp3. You can check it via Media > click the file > https://a.supportally.com/7VT2kE
okay well either way it’s still not playing. I can click on the play button but nothing happens.
Also is there a way to make it auto start when they load the site?
Hello,
Can you provide us the following?
1. URL
2. The code
As of the moment, we do not have that supported however you can try creating custom HTML.
would it be helpful if I emailed support again and gave you login credentials?
Hello,
Do you have a Pro version?
I do have the pro version.
url: senlekpdx.com
code:
<html>
<body>
<audio controls>
<source src=”https://senlekpdx.com/wp-content/uploads/2020/12/Thai-unknown-pop-song-late-50s.mp3; type=”audio/mpeg”>
</audio>
</body>
</html>
Hello,
Thank you for the confirmation.
Please send us a ticket and create a temp admin account for support@seedprod.com and we’ll take a look!
https://support.seedprod.com/article/46-how-to-create-a-temporary-admin-account-for-support
Hello,
This is code we have entered that auto-plays
<html>
<body>
<audio controls autoplay>
<source src=”https://yourwebsite.com/wp-content/uploads/2020/12/Thai-unknown-pop-song-late-50s.mp3″ type=”audio/mpeg”>
Your browser does not support the audio element.
</audio>
</body>
</html>
well when i go directly to the mp3 link it plays fine. I can’t get the audio player to even click to start playing. I have tried it in brave, safari, chrome and firefox and nothing works.
Hello,
We have tested it here it’s working.
Can you send a ticket to our support and create a temp admin account for support@seedprod.com and we’ll take a look!
https://support.seedprod.com/article/46-how-to-create-a-temporary-admin-account-for-support
Thanks.
