Adding Media to product get blank screen

  • waynes world

    (@waynes-world)


    11 years, 7 months ago

    Hi I have recently upgraded the version to 3.9.2 and it runs shopperpress.
    trying to add a new image vie shopperpress or Set featured image on product I get a blank screen or greyed out screen.
    Please help??

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  • Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    If you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.

    http://shopperpress.com/support/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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