Adding logo to Invoice

Viewing 15 replies - 1 through 15 (of 31 total)
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  • Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    Does the logo show up when you open the Template settings page/tab?

    Thread Starter Deto

    (@deto)

    11 years ago

    Yes it does.
    Once opening the pdf file, this symbol appears instead of the image:
    http://oi61.tinypic.com/14pbwm.jpg

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    Did you try to change the filename and upload again? Will look into it today.

    Thread Starter Deto

    (@deto)

    11 years ago

    Yes. But no luck unfortunately..

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    I don’t have a pc at the moment, but I think it’s the uppercase extension. Please change it to lowercase like .png (instead of .PNG). In the next update I will add acceptence of uppercase extensions.

    Edit: It is lowercase already. Never mind. 🙂

    Do you have the right permission for the uploads folder?
    Does the invoice show the company name?
    What happens if you try another image?

    Thread Starter Deto

    (@deto)

    11 years ago

    Thanks for your reply.

    – Not exactly sure what you mean, but I have fully access to the images (admin)
    – No, the company name doesn’t show up either
    – Tried several images, different size, png or jpg, different names

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    Please deactivate and activate plugin. When that’s not working I’m guessing it’s a conflict with another plugin.

    It works fine with me. Made the logo a little bit smaller btw.

    Thread Starter Deto

    (@deto)

    11 years ago

    hmm too bad, that didn’t work either.

    I also had the plugin ‘WooCommerce Print Invoice & Delivery Note’ activated, but deactivating it didn’t help.

    Thanks for the support though.

    famousninja

    (@famousninja)

    11 years ago

    I also have the above mentioned problems, exactly the same scenario.
    The logo preview appears under Woocommerce>Invoice>Templates , but nothing shows on the actual PDF File.

    I have sent you an email with the credentials of my dev link and access codes and also a PDF with no-image show attached.

    Please post here the answer/solution so everyone can see

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    Yes will do it asap! Thanks

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    I’ve tested some logo’s and it seems that MPDF has a problem with a subdomain in the url. It’s because the dot.

    Won’t work: test.baselbers.com/image.jpg
    Will work: baselbers.com/image.jpg

    For now please try to get the image from a url without a subdomain. I will try to come up with a solution in the next update. Will speak to MPDF also.

    Thread Starter Deto

    (@deto)

    11 years ago

    Sorry for my late response. Thanks for looking into this.
    I don’t think I can choose whether the image comes from a subdomain or not. So I’m looking forward to an update.

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    It’s possible that your .htaccess file is interfering the way images are loading. Please check your .htaccess.

    I’m speaking with MPDF about this problem now.

    famousninja

    (@famousninja)

    11 years ago

    Any updates on this matter?

    Plugin Author Bas Elbers

    (@baaaaas)

    11 years ago

    I’m sorry for the inconvenciance. Will be asap!

Viewing 15 replies - 1 through 15 (of 31 total)
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