Maxxd,
Please provide the shortcode that you posted below and a link to the page that has this issue on your site.
We’ll also leave this link to a tutorial video here in case it can help: https://www.youtube.com/watch?v=XvFL-Rr-2Qo
-EmbedPlus Team
Thread Starter
maxxd
(@maxxd)
Hi embedplus. The shortcode used is:
[embedyt] http://www.youtube.com/embed?listType=playlist&list=UUK7IIV6Q2junGSdYK3BmZMg&layout=gallery[/embedyt]
Again, without the ‘&layout=gallery’, the video appears as expected. Also, this happens with any channel.
Unfortunately, the page is currently in development for a client and behind a password-protected gateway. It’d break contract to give out credentials.
You code works fine on our end: http://postimg.org/image/7ttj9eior/
We tested it on multiple themes – new lotus, twenty fifteen, …
Since we can’t see your site, your best bet is to:
1) make sure you’ve created your required YouTube API key and saved it within the plugin’s settings page (note that this is different from the PRO key): https://www.youtube.com/watch?v=2vmBACVETf4
2) Check if you have any console errors by using the the inspect element feature on a browser like Chrome.
3) Try another theme to make sure it’s not your current theme that’s causing the problem.
-EmbedPlus Team
Thread Starter
maxxd
(@maxxd)
Weird…
I’ve tried the twenty fifteen, twenty fourteen, twenty thirteen, and my own custom theme. As I said, I’ve deactivated all plugins except this one.
The API key has been created and saved in the plugin’s settings page in the ‘Gallery Settings and Direction’ section, and when I manually replace the ‘PRIVATE’ value in the key parameter of the request URI with the saved API key, it works.
The only output I get to console on page load is the following:
YT API ready
Setting up YT API events: _ytid_24945
I’ll try refreshing my API key and uninstalling and reinstalling the plugin, all that normal stuff – if it works I’ll let you know.
Why don’t you take it off debug mode while you’re doing this. It’s something you turn on if we explicitly ask you to do.
Thread Starter
maxxd
(@maxxd)
Apologies all around – refreshing my API key got things working. Thanks so much for the help!
I can’t seem to get the thumbnails to work at all, I deleted the api re authed the api and the line I put in my blog is this:
http://www.youtube.com/playlist?list=PL911E1D82E99E649D&layout=gallery
still no thumbnails.
