Adding Instagram as a Sales Channel

  • Resolved jamieprintsofthieves

    (@jamieprintsofthieves)


    3 years, 2 months ago

    I’m really struggling to figure out how to connect our shop to instagram. I tried to do it through commerce manager but it threw me an error, facebook support have suggested the following:
    “

    Our team has reviewed your account and found that you do have the necessary permission on the assets.

    However, since your shop has onboarded via WooCommerce integration, adding Instagram as a sales channel should not be performed in Commerce Manager.

    Kindly be advised that you may reach out to WooCommerce Support Team and request them to add your Instagram account @printsofthieves as a sales channel.”

    Is anyone able to help and stop me losing my mind?

Viewing 1 replies (of 1 total)
  • anastas10s

    (@anastas10s)

    3 years, 2 months ago

    Howdy @jamieprintsofthieves

    Thank you for reaching out! From what I gather, you are interested in connecting your WooCommerce store with Instagram, for selling your products on that platform. Correct?

    You can use Instagram Shopping extension if you need users to checkout from Instagram.

    With this extension, merchants can link an Instagram Business Account to the Facebook account and then sync the products to the Facebook catalog. This catalog can be shared between Facebook and Instagram.

    The related documentation can be found linked here.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

Viewing 1 replies (of 1 total)

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