add new attendee manually

  • Resolved camarados

    (@camarados)


    6 years, 5 months ago

    Hi there,

    if I add a new attendee manually, it doesn’t show up in de attendee list on the event page.
    I tried to ‘ comfirm’ the manually added attendee, but that didn;t work also.

    Question: How can I manually add an attendee and this person is also listed on the eventpages as an attendee?

    Question 2:
    I’m getting this notification if someon unregister of an event: ” A registrant has unregistered from this event.. ”

    Where can i see who this person is?

    thx!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author roundupwp

    (@roundupwp)

    6 years, 5 months ago

    Hey camarados,

    Sorry for the confusion!

    Do you have a link to an event that has a registration form and a page that has the attendee list for that event (if separate)? One thing that can be confusing is that the free version attendee list displays information entered in the “First” and “Last” fields. If you are not using these fields the attendee list will appear blank.

    You mentioned confirming the manually added attendee. This is normally a Pro feature. Are you using the Pro version? If so you will need to contact us on our website for continued support: https://roundupwp.com/support/

    For question 2:
    Right now you would have to find the notification email related to the person who unregistered. The Pro version includes more details about the person and this change will be added to the free version in the next major update, which is being worked on right now and should be available in February.

    Thanks,

    Craig

    Thread Starter camarados

    (@camarados)

    6 years, 4 months ago

    thank for the answers.
    ik will take a look at the pro version.

    Plugin Author roundupwp

    (@roundupwp)

    6 years, 4 months ago

    Sounds good. Let me know if you need anything else!

Viewing 3 replies - 1 through 3 (of 3 total)

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