Support » How-To and Troubleshooting » add media button not working

add media button not working

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator kmessinger


    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Moderator kmessinger


    You can also look for support at http://mintthemes.com/support-center/ since commercial themes are not supported on this forum.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘add media button not working’ is closed to new replies.