Support » How-To and Troubleshooting » [Resolved] Add Media button not working

[Resolved] Add Media button not working

  • I just updated to version 3.5 and I’m using the EvoLve theme, and ever since I updated to version 3.5, the Add Media button is not working. You click it and nothing happens.

    I have tried it in Internet Explorer, Chrome, and Firefox and no luck. I’ve even tried re-installing WordPress… still no luck.

    Any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi


    Forum Moderator

    Yes, I’ve tried everything in this article, to no avail. Thank you, though.



    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Twelve theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    JoseVega posted this solution, and it worked for me.

    Hi, I had the same issue, and I solved it adding: define(‘CONCATENATE_SCRIPTS’, false ); in my wp-config.php file just before require_once(ABSPATH . ‘wp-settings.php’);

    I hope it works for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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