“Add media” button have no action

  • Resolved osilvab

    (@osilvab)


    8 years, 1 month ago

    I have assigned “upload files” capabilities to the contributor role with the User Role Editor plugin. that works well in WP back end.

    In the USP form nothing happens when i click I the “add media” button. no pop-up- nothing. I tried it in three browsers and it has the same behavior.

    Then I noticed that the “Visual/text” tabs dont change either, probably related.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeff Starr

    (@specialk)

    8 years, 1 month ago

    Glad to help. The issue most likely is that you have JavaScript errors on the page. For example, just quickly looking at your page, I see at least one JS error:

    TypeError: Cannot read property 'url' of undefined
 /wp-content/plugins/wp-liveracers/scripts/wp-liveracers.js?ver=1:26:29

    That particular error looks like is has something to do with a plugin named wp-liveracers or whatever. There may be other JS errors as well. They all will need to be resolved before things have a chance of working properly.

    Tip: you can use a free JS-error checker browser extension to quickly see any JS errors on the page.

    Thread Starter osilvab

    (@osilvab)

    8 years, 1 month ago

    Thanks Jeff. I fixed that and now it’s working well.

    Plugin Author Jeff Starr

    (@specialk)

    8 years, 1 month ago

    Awesome, glad you got it sorted.

Viewing 3 replies - 1 through 3 (of 3 total)

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