• Resolved gariuss

    (@gariuss)


    Hi everyone,

    I’m experiencing an issue where the activation link is not being generated in the emails sent from my site. The email is sent successfully, but the placeholder {account_activation_link} remains empty, so the link does not appear in the email.

    Here are some useful details:

    • The account_secret_hash meta key exists in the database and is correctly associated with users.
    • If I manually construct the link using the format https://mysite.com/?act=activate_via_email&hash={hash}&user_id={id}, it works perfectly and activates the account. This suggests the issue is specifically with generating or replacing the placeholder in the email.
    • I’ve already disabled all other plugins to rule out conflicts, but the issue persists.
    • I’ve disabled the LiteSpeed Cache plugin to ensure caching isn’t affecting the process.
    • There is no expiration set for the activation links.

    Has anyone faced a similar issue or have suggestions on how to resolve the missing placeholder problem? Could this be a template-specific issue or a misconfiguration with the email sending system?

    WP: 6.7.1
    PHP: 8.3.13
    UM: 2.9.1

    Thanks so much for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Activation Link Missing in Emails’ is closed to new replies.