• Resolved ottmance

    (@ottmance)


    Running TML version 6.3.12

    I do not have any of the TML modules enabled.

    Whenever a user tries to register it all seems to go well but the activation email is never sent.

    I can see that the user is getting created in the wp_signups table so I know it’s getting that far at least. I also know that this has worked in the recent past because I can see users with an activation status of 1

    I have 15 users out in that table with an active status of zero and I’d like to be able to send out those activation emails if possible.

    Any thoughts on what could be tripping up the outgoing emails?

    Thanks
    Chuck

    https://wordpress.org/plugins/theme-my-login/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    Since you mention wp_signups, I see we’re talking about multisite. Have you checked your multisite settings?

    Thread Starter ottmance

    (@ottmance)

    Well it’s not a multisite so maybe that’s part of the issue.

    Thread Starter ottmance

    (@ottmance)

    For whatever reason that I haven’t been able to figure out or for that matter replicate I did eventually get an email back after creating a user. However when I actually tried to login as that user I was unable to. Something strange is going on here.

    Plugin Author Jeff Farthing

    (@jfarthing84)

    How are you using wp_signups without using multisite?

    Thread Starter ottmance

    (@ottmance)

    He’ll if I know Jeff. The table is in the database and records get written to it. I created a page template that does an is_multisite function call just to make sure I’m not going crazy and it cones back false.

    Plugin Author Jeff Farthing

    (@jfarthing84)

    Interesting. But wp_signups is being populated? Any other plugins?

    Thread Starter ottmance

    (@ottmance)

    Plenty of other plugins but none that deal with the login process other than TML.

    And yes the wp_signups table gets populated when I create a new user on the site but wp_users table does not get populated. This is probably why the user can’t login when they try.

    Thread Starter ottmance

    (@ottmance)

    For the hell of it I just renamed the wp_signups table to be wp_signups2

    I created a new user which immediately generated an email for me to complete the activation of the account. Yay, an email!!

    Clicking on the link in the email gives me this

    ERROR: Sorry, that key does not appear to be valid.

    Booooo, an error message!!

    Thread Starter ottmance

    (@ottmance)

    So to go back to an earlier question

    Are there any other plugins?

    The answer is yes, the CIMY User Extra Fields Plugin. Disabling this plugin now has things working. The registration process is working noticeably different without this plugin enabled. I’m only asked for a username and an email address and WP generates a random password and emails it to the account entered. This seems to be the normal way of WP and I’m fine with it.

Viewing 9 replies - 1 through 9 (of 9 total)

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