Activating WooCommerce causes 500 internal server error

meldy
(@meldy)

10 years, 3 months ago

After deactivating and activating woocommerce’s plugin, my wp site generates a 500 internal server error.I had functional shop but reactivating WOOC plugin causes this problem.

I was trying to install WooCommerce, but when I try to activate it, I get a 500 Internal Server Error. I’ve tried installing it via the Plugin Search in the admin panel, and FTP, but both result in the same error.
I’ve tried deactivate all the plugins-no result. I’ve tried delete plugins from the FTP – no result..
I’ve tried increasing the memory limit in the wp-config file using define(‘WP_MEMORY_LIMIT’, ‘256M’);, but that didn’t solve the problem either.
To try to get more out of the 500 error page I enabled debug mode, but that didn’t result in any more information being displayed.

Any ideas as to why it won’t activate?
Please heeeeelp!

https://wordpress.org/plugins/woocommerce/

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Contributor Mike Jolley
(@mikejolley)

10 years, 3 months ago

If WP_DEBUG doesn’t show more information, see if you can find the server error logs and look in there. Look for fatal error or anything about memory.

Thread Starter meldy
(@meldy)

10 years, 3 months ago

I’ve contacted my hosting support – their statement: there are no error logs (supposedly).
UPDATE:
After deleteing woocommerce folder from FTP, 500 error doesnt shows. When I instal plugin again – after activation is the same problem
I do not know what to do. 🙁

Thread Starter meldy
(@meldy)

10 years, 3 months ago

Could be a way to remove woocommerce from wordpress completely?

Plugin Contributor Mike Jolley
(@mikejolley)

10 years, 3 months ago

You can remove it via FTP (delete the files in wp-content/plugins). I don’t believe there are no logs though – even cheap shared hosts keep logs…

Thread Starter meldy
(@meldy)

10 years, 3 months ago

Mike, after removing WOOC folder my webpage Works(no 500 error). My latest post – I had in mind,completely removing woocommerce from databases…
I will contact my hosting support again and i will urge that I need this logs.
I love WOOC plugin and i want to use it…

Plugin Contributor Mike Jolley
(@mikejolley)

10 years, 3 months ago

Good luck, hopefully they can point you in the right direction.

ashishmca
(@ashishmca)

9 years, 4 months ago

I’m getting same problem, even I increase memory limit to 256M.
I also contacted to hosting service but I’m not getting any solution.
Please help me, I want to resolve it ASAP.

Thanks

craigkootsillas
(@craigkootsillas)

9 years, 4 months ago

I had the same problem in spite of the fact that I have WordPress/WooCommerce running in a number of other domains I host.

I also increased WordPress memory allotment with no change.

I solved my problem by increasing the amount of memory available to PHP.

Here’s a link to help with php.ini

http://php.net/manual/en/ini.list.php