• Resolved jdhenao99

    (@jdhenao99)


    I found that the “Remove Query Strings From Static Resources” function of SG Optimizer creates errors in my site. When I activate the option on the plugin’s settings, there are problems in the display of products, cart, and checkout. If I deactivate the option, the problems are solved on the pc version of my site but appear on the mobile device version of my site. With the setting turned on, the site works perfectly on mobile. I have tried returning to previous versions of the plugin and also deactivating it but nothing works. either the mobile or desktop version of the site don’t work properly.

    The problems were first noticed around 3 days ago. I will really appreciate help with this issue.

    The page I need help with: [log in to see the link]

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  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @jdhenao99,

    I have checked the website, but it appears that the issues you are having are not caused by our plugin.

    On the front-end of the website, I get a lot of 403 errors for CSS and JS files for your theme, despite the Remove query string option being disabled. I have noticed that the errors are present even if our plugin is disabled completely.

    I also get a few errors in the Dashboard, so I would suggest checking your theme, and/or other plugins you are using.

    Kind regards,
    Stoyan

Viewing 1 replies (of 1 total)

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