Account review

  • Resolved fonndesignverksted

    (@fonndesignverksted)


    5 years, 9 months ago

    Hi. Is there anything holding back this confirmation process? Dont know why this would take this long. Is there anything missing from my config i need to look at?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Wysija

    (@wysija)

    5 years, 9 months ago

    Hi @fonndesignverksted,

    If you’ve answered our pre-approval questions in order to get the plan approved, please be patient and wait for our support team to contact you.

    I don’t see any email from you with the survey’s answers.

    If you don’t see any questions to be answered or if you haven’t received any message from us after 48h, please contact our support team via email.

    Thread Starter fonndesignverksted

    (@fonndesignverksted)

    5 years, 9 months ago

    Hi. Thank you for the response. Where are these pre-approval questions? I havent received any email with questions. I have approved the dns / domain. I have installed everything according to the settings panel in WordPress. Dont know what else to do

    Thread Starter fonndesignverksted

    (@fonndesignverksted)

    5 years, 9 months ago

    Hi. I have re-submittet the subscription form, answered the survey questions and completed everything on the admin side, but still no approval after well over 12 hours.

    Wysija

    (@wysija)

    5 years, 9 months ago

    Hi @fonndesignverksted,

    I see your subscription has been approved. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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