• Account page only is broken after the current update. Unable to open any of the sub links below ADMIN once logged in.

    You will see the page broken when an account user is login in, not otherwise.

    I have deactivated many of the plugins and rolled back the Porto Updates to no avail.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @rabhobbies!

    Thanks for reaching out and for providing the details about the issue. I understand that the My Account page and its sub-links are broken only when a customer is logged in, while the page appears to work normally when no account user is logged in.

    To help us investigate this further, could you please share the following?

    • A screenshot or short screen recording showing how the My Account page appears when a user is logged in.
    • Any errors shown in your browser’s Console when you open the affected page. You can open the browser developer tools, go to the Console tab, reproduce the issue, and share a screenshot of any errors.
    • Please check WooCommerce → Status → Logs and share any relevant error logs generated around the time the issue occurs.
    • Your WooCommerce System Status Report.

    For the System Status Report and any relevant logs, please paste the information into Pastebin and share the generated link with us. When creating the Pastebin entry, please enable the Burn After Read option so the information is automatically removed after it has been viewed.

    Once we have these details, we’ll be able to investigate the issue further and determine what may be causing the logged-in My Account pages to break.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.