Access token ‘Invalid permission’

  • Resolved krp2026

    (@katieraeperfitt)


    4 months, 1 week ago

    Hey there,

    I’m trying to add a Airtable connection to Air WP Sync but I’m getting an error message that reads:

    “Airtable API: Invalid permissions, or the requested model was not found. Check that both your user and your token have the required permissions, and that the model names and/or ids are correct.

    Make sure your token has the data.records:read and schema.bases:read scopes and has access to the base you want to import.”

    I’m not sure why it’s not working! Help!

Viewing 1 replies (of 1 total)
  • cristianwpconnect

    (@cristianwpconnect)

    2 months, 3 weeks ago

    Hi @katieraeperfitt,

    This error is almost always related to Airtable token permissions, so let’s go through a few checks.

    1️⃣ Check the token scopes

    Please make sure your Airtable API token includes at least the following scopes:

    • data.records:read
    • schema.bases:read

    2️⃣ Make sure the token has access to the correct base

    When creating or editing the token in Airtable, you must explicitly grant access to the base you want to sync.

    Even if the scopes are correct, the connection will fail if:

    • the base is not selected in the token permissions, or
    • the base was created after the token and not added to it.

    👉 We recommend editing the token and re-selecting the base to be safe.

    3️⃣ Refresh and retry

    After updating the token:

    • Save the token changes in Airtable
    • Wait 1–2 minutes (Airtable can cache permissions briefly)
    • Refresh the Air WP Sync settings page
    • Try creating the connection again

    If the issue persists after these checks, please re-create the token.

    We’ll be happy to help further.

    Kind Regards,

    Cristian
    WP connect Support

Viewing 1 replies (of 1 total)

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