Access Token?

  • Resolved nr27

    (@nr27)


    11 months, 2 weeks ago

    Tried the button to create a new personal account and the ‘button not working’ link. No success, how do I get an Access Token?

    • This topic was modified 11 months, 2 weeks ago by nr27.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    11 months, 1 week ago

    @nr27

    Hello mate,

    Could you please try to create an ID and access token using the following link: https://socialfeed.quadlayers.com/facebook.php? After obtaining them, try using the “Button not working” link to link the business account, adding the ID and Token provided.

    If you want to link a personal account this is the link: socialfeed.quadlayers.com

    Best regards, QuadLayers Support Team.

    MisterH

    (@hmarksthespot)

    11 months, 1 week ago

    Hello there, now we are having the same issue, since the last wordpress update, this plugin stopped working. And then wont show anything, upon checking the access tockens, it seems to have expired. Tried to add a business account all over, and it just returns a 404. Then used the link above to get the access details and manually add them. No luck, it keeps saying loading but does not connect for some reason.

    Can we get any updates on this issue?

    MisterH

    (@hmarksthespot)

    11 months, 1 week ago

    On another site, it says 404: Can't delete account, account_id not found..this is very strange..

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    11 months, 1 week ago

    @hmarksthespot

    Hello mate,

    Thank you for reaching out to us. We have tested the plugin in our demo environment and it is functioning correctly. Please verify its operation using the following link: https://quadlayers.com/demo/instagram-feed-gallery/

    To better assist you with any inquiries or issues, could you kindly contact us via direct message on our Facebook fan page at https://www.facebook.com/quadlayers?

    Best regards, QuadLayers Support Tam.

    • This reply was modified 11 months, 1 week ago by jmatiasmastro.
    MisterH

    (@hmarksthespot)

    11 months, 1 week ago

    Hey Matey,

    Thanks a lot for putting the time to help. So with the newest update, the plugin is working, BUT on one of my sites, the plugin wont let me delete the old account and re add a new one. Keeps throwing this error below

    404 cant delete account, account ID not found. And obviously since I am on the free plan I cant even add another account. 🙁

    I can dm directly sure.

    Thread Starter nr27

    (@nr27)

    11 months ago

    Thanks but I opted for Simple Photo Feed for Instagram plugin; much easier….

    • This reply was modified 11 months ago by nr27.
    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    11 months ago

    @nr27 Hello mate, could you please tell us if you have been able to link the account through the ID and token generated through the following links: https://socialfeed.quadlayers.com/ or https://socialfeed.quadlayers.com/facebook. php?

    Best regards, QuadLayers Support Team.

    Thread Starter nr27

    (@nr27)

    11 months ago

    @jmatiasmastro

    Thanks but I opted for Simple Photo Feed for Instagram plugin; much easier….

Viewing 8 replies - 1 through 8 (of 8 total)
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