Access key is not valid error

  • Resolved mlisa1

    (@mlisa1)


    4 days, 22 hours ago

    I updated the plugin today to 6.82 and I get an error that access key is not valid, and I need to go to settings. Once I open CleanTalk settings this starts:

    Syncing data with the cloud. Usually, it takes a few seconds.

    It took about 10 mins and then I get this notification:

    Unable to get Access key automatically – and go to my dashboard. The access key is already correct as displayed on the plugin and via my dashboard.

    Now I get this message:

    Unable to get Access key automatically:SERVER_ERROR NO: 8 MSG: Site gem-propertiescy.com already exists, to retrieve the secret key please log in to Dashboard https://cleantalk.org/my/?cp_mode=antispam

    I’ve already checked this and re entered the access key in the plugin settings. Can you advise pls?

    The page I need help with: [log in to see the link]

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Viewing 4 replies - 1 through 4 (of 4 total)

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