Support » Fixing WordPress » Access Denied – paypal issue

  • All of a sudden some customers have received the following error message when being redirected to paypal to pay for an online order.
    I have told them to clear internet history – cookies,cache etc and try different browsers but to no avail

    Access Denied
    you dont have permission to access “” on this server.
    Reference #18.daed32b8.1519694814.ff52dd

    Just before I posted this, i noticed i was running WP 4.7.XXX, so i updated to the latest 4.9.xx . Perhaps this may fix it.

    Appreciate any help


    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi,

    This is not a message from WordPress. It’s a PayPal message.

    You may turn on/off your internet router, get a new IP for your network, and you probably get access the page again.

    Anyway, this is not a WordPress issue at all 🙂

    Have a great day!

Viewing 1 replies (of 1 total)
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