• Resolved CypressWebs

    (@jmeyer2485)


    I attempted to access the site and received an “Access Denied” message. “You have been locked out due to too many attempts to access a file that doesn’t exist.” I have not logged in to the site for a few weeks, and my IP is whitelisted. Also, my IP is not showing in the logs as blocked or banned.

    Is there an issue where it thinks my masked login URL is a “file that doesn’t exist?”

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  • Thread Starter CypressWebs

    (@jmeyer2485)

    Resolved the issue. Had “Detect IP Addresses” set to manual and was showing the wrong IP address for me.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    hi @jmeyer2485 ,

    I hope you’re doing well.

    I’m glad to see that you were able to solve the issue. Please let us know if you need further assistance.

    Best Regards,
    Williams Valerio

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