About setting in CloudFlare

  • Resolved LeoRaphael

    (@leoraphael)


    6 years, 10 months ago

    My website uses CloudFlare and https.
    CNAME 1: I point www to mydomain.com
    CNAME 2: Point mydomain.com to cxx.tier1.quic.cloud

    If you set and access like this, you will get 403 errors or timeouts and you will not be able to access the site at all.

    CloudFlare’s Status is gray instead of orange.

    If you press the CNAME Verify button, it will become CNAME is not active yet. Will it be accessible over time?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    6 years, 10 months ago

    Hi,

    DNS updating may take some time , but on CF it usually happens quite fast, less than 10 minutes.

    are both www and domain.com inaccessible ?

    Please check this doc to make sure you have all steps correctly set up , and try use online tool to check the DNS

    Best regards,

    Thread Starter LeoRaphael

    (@leoraphael)

    6 years, 10 months ago

    Hello.

    Updating DNS with Cloudflare will complete the configuration change in a few minutes.

    I looked at the document and tried to update the DNS again, but both www and domain.com would be unable to time out the connection.

    If you check DNS with the online tool, although domain.com and cxx.tier1.quic.cloud point to the same IP address 52.69.47.110, you can connect using either www or domain.com alone. It will time out.

    I changed the CNAME in Cloudflare for about 6 hours and left it for a while, and I saw it, but I just got a connection timeout with no access.

    Please let me know if there is a good solution.

    • This reply was modified 6 years, 10 months ago by LeoRaphael.
    Plugin Support qtwrk

    (@qtwrk)

    6 years, 10 months ago

    Hi,

    Could you please join our slack community for further assitance ? where our dev can check your domain and see if anything went wrong.

    for the time being please revert the change in order to get the site back online.

    Best regards,

    Thread Starter LeoRaphael

    (@leoraphael)

    6 years, 10 months ago

    @qtwrk & @lsfoo

    Thank you very much for your timely and kindly support.
    I am glad that the problem is solved safely.

    I look forward to working with you.

Viewing 4 replies - 1 through 4 (of 4 total)

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