abandonment cart does’t work

Viewing 7 replies - 1 through 7 (of 7 total)
  • Elvira K.

    (@treibalen)

    4 years, 10 months ago

    Hi there @okeaano,

    Thanks for reaching out!

    On the screenshot, I see that it was sent to 7 users. Did they receive this email?

    Or new ones are not being sent out?

    Thread Starter okeaano

    (@okeaano)

    4 years, 10 months ago

    Hi, none of the emails were receive

    Elvira K.

    (@treibalen)

    4 years, 10 months ago

    Hi there @okeaano,

    Indeed, I only see one abandoned cart email sent from your account on August 30th.

    Did you use MailPoet Sending Service for testing all of these emails or you switched your sending method in-between?

    Thread Starter okeaano

    (@okeaano)

    4 years, 10 months ago

    Only use Mailpoet sending Service

    Plugin Support Dani F. a11n

    (@danielinhou)

    4 years, 10 months ago

    Hi again!

    Could you please create a ticket with us using this link and including to this forum thread?

    We would like to keep troubleshooting this issue with you.

    Best!

    Thread Starter okeaano

    (@okeaano)

    4 years, 10 months ago

    @danielinhou thank you, I did submit a ticket about 4 days ago, but nobody came back to me. I still have the same issue.

    Hope to hear from you back ASAP.

    thank you.

    Thread Starter okeaano

    (@okeaano)

    4 years, 9 months ago

    Hello, the abandonment cart STILL doesn’t work. I did not receive any feedback from @danielinhou

    I do not receive any abandonment cart emails. Is anyone can help me?

Viewing 7 replies - 1 through 7 (of 7 total)

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