A very large file…

  • Resolved checmark

    (@checmark)


    1 week, 1 day ago

    On my last backup I received several of these errors and the backup did not finish. I went into the site and deleted hundreds of posts and My Calendar entries, substantially reducing the site, but running another back up now I am still getting this error. I don’t know what to do now. My horrible hosting company, InMotion Hosting, does not run backups. One of my sites, one I have maintained for over twenty years, was just hacked and I paid a company a lot to try to restore it.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    1 week, 1 day ago

    Hi,

    Thanks for reaching out.

    Could you please send us the backup log from the failed backup? You can find it under UpdraftPlus → Existing Backups by clicking View Log next to the failed backup.

    The log will help us determine why the backup didn’t complete and advise you on the next steps.

    Kind regards,
    Bryle

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