Hi @alfawolf,
We’d be happy to help!
Since the Conversational Forms addon is a paid feature, it seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance?
From there, our support team will be able to take a closer look at your request.
Thanks!
hello, there is already ticket made on a different name,, please check the ticket requests
Hi @alfawolf,
Thanks for letting me know!
However, I could not locate a ticket related to the site https://alfaslederwerken.eu/ in our records.
When you get a chance, could you please let me know your ticket number? That way, I can verify if our support team already answered you.
Thanks!
Hi @alfawolf,
We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
it just pass it just 1 day not few days
and the person did make a ticket on but never recive a mail aboout it
Hi @alfawolf,
Thanks for getting back to us!
Unfortunately, I was not able to locate a ticket related to the site https://alfaslederwerken.eu/ in our records.
When you get a chance, could you please let me know your ticket number? That way, I can verify if our support team already answered you or provide further information.
Thanks!
Hi
Sadly the person who did make the ticket, he did not get any mail about it witch ticket is,
Hi @alfawolf,
Thanks for letting me know!
As I could not find a ticket related to https://alfaslederwerken.eu/, I recommend submitting a new support ticket through the WPForms account dashboard when you have a chance.
Please kindly know that our system will send an automatic email confirming that we received your request and showing the ticket number, similar to this.
Thanks!
