7.02 crash

  • chris20apps

    (@chris20apps)


    1 day, 7 hours ago

    Except for a missing floating logo – my site seems to be fine

    I cannot however access wpadmin?

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    The error message below has been maile to me

    An error of type E_COMPILE_ERROR was caused in line 40 of the file /usr/www/users/geckovusut/wp-content/plugins/elementor-pro/modules/popup/admin-menu-items/popups-promotion-menu-item.php. Error message: Declaration of ElementorPro\Modules\Popup\AdminMenuItems\Popups_Promotion_Menu_Item::get_parent_slug() must be compatible with Elementor\Modules\Promotions\AdminMenuItems\Base_Promotion_Item::get_parent_slug(): string

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator threadi

    (@threadi)

    1 day, 7 hours ago

    I recommend getting in touch with Elementor Pro support about this via https://elementor.com/support/

    mohamedjailani

    (@mohamedjailani)

    23 hours, 41 minutes ago

    Hi@chris20apps

    This error usually happens when there’s a version mismatch between the free version of Elementor and Elementor Pro. To fix this issue, you need to update two plugins to latest version.

    If you can’t access wp-admin, you can temporarily disable Elementor Pro using FTP or your host’s File Manager (such as cPanel).

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.