500 Error Accessing Ajax

  • Resolved chenryahts

    (@chenryahts)


    8 years, 9 months ago

    I get a 500 server error from this plugin. According to the Chrome inspector, it fails loading wp-slimstat.min.js on the front-end and back-end.

    And I know this is vague, and I’d be happy to answer any questions you have. I really like the plugin, but this error started a few days ago (that I noticed, anyways), and it’s become problematic.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jason Crouse

    (@coolmann)

    8 years, 9 months ago

    Hi,

    you may want to take a look at your hosting provider’s web server error log, to see if you get any clues about what might be causing this issue.

    Best,
    Jason

    Thread Starter chenryahts

    (@chenryahts)

    8 years, 9 months ago

    Yeah, after talking to them and looking at error logs, I think it was a casualty of Jetpack + gzip compression enabled.

    Thanks for the suggestions.

    Plugin Contributor Jason Crouse

    (@coolmann)

    8 years, 9 months ago

    Good to hear that you figure it out in the end. Please consider writing a review for Slimstat as a token of appreciation for the support you received. It would be a nice way to say thank you and to let people know how much you value this plugin:

    https://wordpress.org/support/plugin/wp-slimstat/reviews/#new-post

    Best,
    jason

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Error Accessing Ajax’ is closed to new replies.