500 error
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Last week we wanted to send out our monthly newsletter but got this notification;
De e-mail kon niet worden verzonden vanwege een technisch probleem met MailPoet: Een fout deed zich voor bij het uitvoeren van een verzoek, de server heeft gereageerd met antwoordcode 500
might this be because Mailpoet isnt tested with the latest WordPress version?
Or is it something else?Hope te hear soon!
TIA
Marielle
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Hi there @mary2mary 👋🏽!
Thank you for reaching out to MailPoet Support!
Last week we wanted to send out our monthly newsletter but got this notification;
Could you please share some additional information? I think that for a start it would be go to know:
– MailPoet version used
– Was it working before or you saw the error as you installed MailPoet
– Where are you seeing the error? Is it when opening an email template?
– What is the sending method selected under MailPoet > Send With…tab?Please keep us posted, we’ll be glad to keep troubleshooting this issue with you.
Cheers!
Thank you for your prompt reply and yes ofcourse I am sorry:
– Mailpoet 3 Versie 3.90.0
– We have send out 3 newsletters before that did work
– I see this error when I try to send an example to my own email
– I am using Mailpoet server and all the lines are green.Best wishes.
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