404 page doesn’t show updated text

  • Resolved razwebmsr

    (@razwebmsr)


    6 years, 7 months ago

    I know this plugin is NOT a redirect plugin, but until I resolve a problem with GoDaddy redirects, I have been using this plugin thus:

    Much of our material and links contain “www” before the domain name, and/or “http” rather than “https”
    While I am working on the 301 failure to properly redirect, my fix has been to use the 404 plugin. As I originally set it up, it was working fine, both for actual non-existent pages, but as a response to the www prefix issue. So if someone typed in http://www.athensjff.org, it correctly open the 404 custom page.

    The client requested a copy change which I made, and which works properly with the updated page copy with a link such as
    https://athensjff.org/SOME-BOGUS-PAGE
    But when the issue is
    www or http in the address (www.athensjff.org) such as
    http://www.athensjff.org
    I get the old copy.

    I am using GoDaddy Managed WordPress and the Divi Theme (not then 4.0 version).

    I’ve done lots of cache clearing, etc. Any help is appreciated.

    The page I need help with: [log in to see the link]

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  • Thread Starter razwebmsr

    (@razwebmsr)

    6 years, 7 months ago

    ISSUE SEEMS RESOLVED. SEEMS TO HAVE BEEN CAUSED BY SWIFT PERFORMANCE PRO.
    Looking at my original post, I realized that the issue as stated might have seemed confusing.
    Bottom line is that at client’s request, I edited the copy on the original custom 404 page I created.
    When encountering a “true” 404 page, one that really did not exist, the new updated copy appeared.
    But when the 404 was caused by a failure of a 301 redirect an http prefix or a www prefix, the old unedited copy appeared.
    I worked with GoDaddy on the redirect issue and they deemed it solved. However in reality, the redirect of http or www prefixes were not working.
    This morning I received an alert the website was down. On ALL pages I got the generic message: “Error message: 404 Not Found” not the 404 plugin page.
    I had just updated the 404 plugin to v. 11.0.5. While deactivating plugins to test for a culprit, it turned out to be Swift Performance Pro. I will re-activate and re-test that plugin later and see if I can keep it working without causing problems- it’s a fantastic plugin that I have recommended to anyone looking for a superb performance enhancement.

Viewing 1 replies (of 1 total)

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