404 error when trying to display ticket

Tried to read all relevant threads, pretty sure I have covered issues related to permissions, etc.
Will email login info to developers.

Thank in advance for any help!

Joe

== Environment ==
* Home URL: [neutral] http://68.148.169.204
* Site URL: [neutral] http://68.148.169.204
* WC Version: [neutral] 2.5.5
* WP Version: [neutral] 4.4.2
* WP Multisite Enabled: [neutral] No
* Wev Server Info: [neutral] Apache/2.4.7 (Ubuntu) ++ HTTP/1.1
* PHP Version: [neutral] 5.5.9-1ubuntu4.14
* MySQL Version: [neutral] 5.5.47
* WP Acitve Plugins: [neutral] 3
* WP Memory Limit: [good] You have more than the required minimum memory of 64MB. Your current total is 256M.
* WP Debug Mode: [neutral] No
* WP Language: [neutral] en_US
* WP Max Upload Size: [neutral] No
* WP Max Post Size: [neutral] 8M
* PHP Max Execution Time: [neutral] 30
* PHP Max Input Vars: [neutral] 1000
* WP Uploads Writable: [good] Uploads directory IS writable
* Default Timezone: [neutral] UTC

== Software ==
* Active Plugins: [neutral]
+ Akismet (http://akismet.com/) by Automattic (http://akismet.com/),
+ Hello Dolly (http://wordpress.org/plugins/hello-dolly/) by Matt Mullenweg (http://wordpress.org/plugins/hello-dolly/),
+ [ON]: OpenTickets Community Edition (http://opentickets.com/) by Quadshot Software LLC (http://opentickets.com/),
+ [ON]: WooCommerce (http://www.woothemes.com/woocommerce/) by WooThemes (http://www.woothemes.com/woocommerce/),
+ [ON]: WP SMTP (http://boliquan.com/wp-smtp/) by BoLiQuan (http://boliquan.com/wp-smtp/)
* Acitve Theme: [neutral]
+ Twenty Fourteen (https://wordpress.org/themes/twentyfourteen/) by the WordPress team (https://wordpress.org/)

== Data ==
* Event Areas: [neutral]
+ “GA event area” [#8] (publish),
+ “GA event area” [#8] (publish)
* Ticket Products: [neutral]
+ #8 “free ticket” (0.00) [2 EA]

https://wordpress.org/plugins/opentickets-community-edition/