404 Error on “?login=failed”

  • fenosc

    (@fenosc)


    9 years, 3 months ago

    Hi,
    I’m getting a 404 page after attempting a customer login with wrong credentials. To replicate the scenario

    1. Enter http://www.armazemconnect.com.br
    2. Click “Minha Conta” (My Account) next to the search bar on the top right corner of the page
    3. Type any username/password combination

    You’ll notice that you’ll get a 404 page with a strange link being requested:

    Requested URL http://armazemconnect.com.br:80/armazemconnect.com.br/index.php/minha-conta/?login=failed

    I noticed that it is duplicating the “armazemconnect.com.br/” before “index.php”. I think the error could be related to this but I have no idea how to fix it.

    Below is my system status for Woocommerce

    Páginas do WC
Base da loja:		#4 - /index.php/loja/
Carrinho:		#5 - /index.php/loja/carrinho/
Finalizar compra:		#6 - /index.php/loja/finalizar-compra/
Minha conta:		#7 - /index.php/minha-conta/
Taxonomias
Tipos de produto:	external (external), grouped (grouped), simple (simple), variable (variable)
    • This topic was modified 9 years, 3 months ago by fenosc.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    9 years, 3 months ago

    Try removing the index.php part under **Settings > General** – For both WP URL and Site Address; Also remember to save permalinks afterwards.

    Might also be worthwhile checking to see if you are still experiencing the same issue after deactivating all of your plugins (except WooCommerce) and switching to the default Twenty Sixteen theme.

    Thread Starter fenosc

    (@fenosc)

    9 years, 3 months ago

    Hi Riaan, thanks for the information.
    Maybe because I’m new I might be doing something wrong, so let me describe what I did:

    (1) WP Settings -> General: Didn’t find anything with “index.php” as you pointed.
    In this tab I have http://armazemconnect.com.br for both WordPress URL and Site URL

    (2) WP Settings -> Permalinks: Here I did find the “index.php”, but not sure if I changed it correctly. Under Common Configuration (or Basic Configuration, not sure as my WP is in Portuguese) my site has a customized link structure

    http://armazemconnect.com.br/index.php/%year%/%monthnum%/%day%/%postname%/

    I removed the index.php and saved the permalinks as
    http://armazemconnect.com.br/%year%/%monthnum%/%day%/%postname%/

    (3) Checked my site to see if it broke anything. And it did. Tried entering one of my paged in the menu and I got an ugly SERVER ERROR (image link).

    (4) I switched back to have the “index.php” as I cannot afford to have that error and didn’t know how to fix it.

    Could you help me fix this so that I can then try the login credential error? I always thought there could be an error in my permalink structure, so it made sense to me that you mentioned it.

    Maybe it is just missing a step.

    Thanks again!

    Thread Starter fenosc

    (@fenosc)

    9 years, 3 months ago

    Hi Riaan, any chance we can continue this troubleshooting session?

    Thread Starter fenosc

    (@fenosc)

    9 years, 3 months ago

    Hi there, following up on this again as it is a persistent issue.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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