404 error on customize when active

  • Resolved elabo

    (@elabo)


    8 years, 11 months ago

    I bought the Rosa template from pixelgrade and I’m trying to make this work without success.

    When using the Customize tab to edit theme options I get a 404 error in the right part of the window (live preview) and options doesn’t save.

    I narrowed the issue down to this plugin, tried without anyother plugin and with a default theme and I’m still getting a 404.

    I even tried the plugin on different websites of mine and I got the same 404 all the time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Andrei Lupu

    (@euthelup)

    8 years, 11 months ago

    Hi,

    An interesting fact is that I’ve worked at an update for Rosa this week and I’ve done a lot of tests with Customify without encountering this 404.

    It sounds like a server issue, can you provide us more details, like WordPress version, PHP version.

    If Apache is in use, does the .htaccess mess with the customizer?

    Thread Starter elabo

    (@elabo)

    8 years, 11 months ago

    Hi, thanks for the reply. I manage to fix my problem.

    It was in fact a PHP version issue!

    Regards,
    Olivier

Viewing 2 replies - 1 through 2 (of 2 total)

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