403 MSG: Forbidden

  • Resolved bigfootpcllc

    (@bigfootpcllc)


    1 month, 2 weeks ago

    Apparently i have malware on my wordpress website, and the plugin didn’t block it. Now i’m getting a bunch of errors that I don’t understand. Can someone help me fix this?

    The page I need help with: [log in to see the link]

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  • Plugin Support katereji

    (@katereji)

    1 month, 2 weeks ago

    Hello @bigfootpcllc

    Judging by the errors, the issue is an invalid access key, not a malware.

    Please check the following:

    • Update the Security plugin if it’s outdated;
    • Check the access key you’re using. Unfortunately, I can’t provide the exact access key for your website on the forum due to its public nature, so if you have any questions about this, please create a ticket in our private Ticket System: https://cleantalk.org/my/support/open
    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 month, 1 week ago

    Hello.
    The issue resolved itself. So I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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