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  • Plugin Support alexanderwiden

    (@alexanderwiden)

    Hi,

    When the validationCallback isn’t working it’s most likely that a firewall (WAF) is blocking the request coming from Svea in the background. I can see that your website uses CloudFlare which does have such features which we have seen in other cases being the reason for the callback to fail.

    Please edit your rules or if needed turn off security features in CloudFlare to see if it makes any difference.

    Best regards

    Thread Starter xuzhao

    (@xuzhao)

    I have figured out the issue. It seems that it needs to be set on TLSv1.2 to ensure that the payment methods are all supported as many providers are still using the v1.2 instead of v1.3. Now it works on v1.2. 

Viewing 2 replies - 1 through 2 (of 2 total)

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