Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tung Pham

    (@phamtungpth)

    Hi,

    I am sorry for not replying you soon because I just got a terrible petechial fever :”(!

    Your issue is very strange and we have not met it before. Maybe you use any firewall on your server recently???

    If not, I am afraid I have to debug directly on your site to find the reasons.

    Please submit a topic at our forum https://thimpress.com/forums/forum/plugins/pre-sale/ and we will discuss more!

    Best Regards!

    Thread Starter denisgomesfranco

    (@denisgomesfranco)

    Hi Tung,

    No problem, hope you got better 😀

    I haven’t installed anything at all recently. Ocasionally I do upgrade Ubuntu packages but that’s all, everything is normal with the other websites and as I mentioned, if I click TEST it updates correctly.

    What can I do to help you debug this?

    Plugin Contributor Tung Pham

    (@phamtungpth)

    Hi,

    I already told you how to contact privately us with our forum at https://thimpress.com/forums/forum/plugins/pre-sale/

Viewing 3 replies - 1 through 3 (of 3 total)

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