Support » Plugin: WooCommerce » 3D AUTH

  • mrsl

    (@mrsl-1)


    My client’site uses WordPress 3.8.1, WooCommerce 2.0.20 and WooCommerce SagePay Direct Payment Gateway 0.1.6.8. After entering the credit or debit card details, a customer will reach the WooCommerce Pay page, but that’s it. There is no confirm payment button or redirect to the 3DAuth page. SagePay then declines the payment as there is no response to the 3D Auth request after 15 minutes.

    I have the following pages with shortcodes set up in the site:
    Checkout – [woocommerce_checkout]
    – Checkout -> Pay – [woocommerce_pay]
    – Order Received – [woocommerce_thankyou]

    Customers don’t get to the thank you page. As this client is a florist, and Friday is Valentine’s Day, this matter is fully urgent.

    Thanks,

    Michael

    https://wordpress.org/plugins/woocommerce/

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