365 email not working

  • Resolved Comclusive

    (@comclusive)


    3 years, 10 months ago

    Set up the app and secret etc, but get this each time I try to test: The mailbox is either inactive, soft-deleted, or is hosted on-premise.

    The email is a full E3 user licence.

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  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    3 years, 10 months ago

    Hi,

    Sorry, we missed your ticket earlier. For any further queries, please open a support ticket in our dedicated support channel for a faster response.

    Could you please check the email that you are trying to set up the API keys have a mailbox? It seems like you are using an admin email that does not have a mailbox. You can use another email and hopefully, this will resolve the issue.

    Thank you

Viewing 1 replies (of 1 total)

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