My first troubleshooting suggestion is to switch to the default Twenty Eleven theme. You can do this quickly by accessing the /wp-content/themes/ folder and renaming each folder that isn’t the “twentyeleven” folder. You can just add an ‘x’ or the word ‘old’ after the current folder name… anything, as long as it’s different than what it is now – when WordPress can’t find the theme it’s looking for, it will revert to the default. Reload your site, and hopefully, it will run properly. If it does, you should check with your theme provider to see if there’s a new version since the recent WordPress update.
If this doesn’t fix the problem, I’d also rename the /plugins/ folder in order to disable all plugins.
Once you have your site working again, you can re-introduce the plugins one by one by making a properly named /plugins/ folder and moving each plugin into that folder until you find the one that causes a problem.
Hope this helps. Let us know if you’re able to fix things.
Alon
use GoDaddy hosting for wordpress
What type of hosting account do you have?
Thanks for the feedback.
Unfortunately, when I renamed the themes (except for “twentyeleven”) my site broke and didn’t show up at all. It didn’t revert to the default theme as hoped so I switched the theme names back in order to keep the site up. Is there another way to switch the theme inside GoDaddy’s FTP File Manager?
I also renamed the plugins folder and I’m still getting the same error when I try to enter the admin panel. Also, I only have 2 plugins on this site because its fairly plain right now so I don’t think its a plugin issue.
Any other ideas?
@seacoast web design, I have GoDaddy’s “WordPress Blog Hosting”
If you can’t access the admin area, you *can* set the theme by directly modifying the setting through phpMyAdmin which is a database manipulation utility available through Go Daddy’s Hosting Control Center. However, doing it this way isn’t really something for a beginner. Are you comfortable posting site’s domain name here so I can take a look and maybe get someone to call you to discuss it?
Alon
‘WordPress Blog Hosting’ is very limited – check by calling them and asking for advanced support – be insistent- oh, and ignore the usually useless help here by ‘GoDaddy’.
@eshelman
While my gut wants to suggest that you try to complete a manual upgrade first, are you comfortable giving us a link to the site? It doesn’t have to actually be a link, just the domain name is good. Maybe someone can sneak a peek under the hood and see if they can spot something that will point you in the right direction. It sounds like the GoDaddy rep might have the same thing in mind, but will need your domain to get the ball rolling for you.
[edit] or, you can contact them through their support group directly, and avoid needing to post it in the forum.
I don’t get it either. I have a site on Dreamhost and it has almost NO content and NO plug ins yet. My son runs a growing and very active tech blog on Dreamhost as well. I assumed the problem may be that it is a spider issue since he had so many. We pretty much shut them down and the 404 errors are rampant on the back end. wp-admin.
Now my site is as I said, new and baron. Nothing but the theme. I too am getting file not found 404 errors just driving around on the backend. So it has to be either Dreamhost or 3.41. I suspect its WordPress.
Fixed the problem. GoDaddy thought it was off that I upgraded to 3.4.1 through my website’s wordpress admin panel instead of through GoDaddy’s Hosting Control Center >> My Applications >> My Management >> Upgrade.
Once I upgraded through GoDaddy, the problem was immediately resolved.
