@jmglodge: blank white pages mean PHP errors. You’d need to find log files from your host to find out what is wrong.
Andrea, no, I can’t. I did what Ipstenu said to do. That was over an hour ago. After I reloaded everything, I clicked the upgrade link. The message at the bottom bar of my browser says: “Waiting for http://insertmydomainnamehere.com/wp-admin/network/…” It’s been that way for over an hour.
I did check my error logs yesterday. Nothing. No error log in the public_html file.
Basically it’s just hung up. I can’t get it to go to that page anymore. I’ve had no blank pages.
@tim / tmoorewp: Thanks for your reply, how do I do what you suggest? where will I find the log files and what should I be looking for?
@jmglodge: best way to find out is to talk to your host. Every host is a little different about how they store files.
@ andrea_r: I will have a look at the link and will try again to install, thanks
If im still struggling will call my host as suggested by Tim / Tmoorewp.
Thanks for you help.
Hi,
I managed to find the solution through another online video specifically for setting up wordpress for hosting company ‘fasthosts’ http://vimeo.com/5993338, if anyone has the same issues just follow this video to the letter – I had not included my server IP address on the wp-config.php page.
All done! and working! thanks for your help guys!
I sent a message to my webhost. I’m all out of ideas here. My sites are working. I just can’t access the Network Admin, and it won’t go to the upgrade page so I can upgrade my sites. It just hangs up. Not sure what else to do.
Thank you to all of you for your help. I really appreciate it. I will let you know what my web host says. Might help others.
Jinger
Can you explain the MU plugins thing? I set up my network after WordPress 3.0 came out. I never used MU. Are you talking about plugins I used network wide?
There’s a folder, same level as plugins, called mu-plugins. Stands for Must-Use Plugins. These are ALWAYS on, can never be turned off. Very useful for things you want to set network wide and NOT edit the themes for.
I went through and switched the theme like Ipstenu said and then renamed the plugin and mu-plugin folder to deactivate all the plugins. Still couldn’t access the Network Admin section. I tried switching back to my old theme and renaming the plugin and mu-plugin folder but now the website is not loading and says that error with the loop.
Noticed that having the plugins activated causes the redirect loop message on the website. Still can’t get into the Network Admin though.
What error do you get for the Network Admin now?
I should point out here that the ORIGINAL poster is having this problem on a BRAND NEW install.
If you are having this problem on an UPGRADE, please do me, and everyone else, a favor and make a NEW topic. Hint hint 😉
I am having this issue on an upgrade.
The error is the same as it was before ‘This webpage has a redirect loop’
Okay, when you said this:
I tried installing WordPress 3.1.1…
THAT implied a FRESH install. You gotta be specific! 😀
How far back did you start on MultiSite? Did you make it off WP 3.0 or was this an old WPMU install? Yes, it matters.
