Plugin Contributor
Imagely
(@imagely)
Hi @bydlo!
We would love to help, but please. Try to be nice.
Do you have a paid account?
In that case, I should redirect you to our support site.
If you don’t have a paid account, feel free to share with us more information.
It’s the first time I heard about this particular problem, so is probably an isolated or special case.
If you may, please check our changelog link:
https://www.imagely.com/wordpress-gallery-plugin/nextgen-gallery/changelog/
That clearly describes that our related modification with thumbnails was the following:
“Changed: Improved memory use during thumbnail generation”.
Thumbnail generation is trigger when you use our bulk took to “regenerate thumbnails” or while you are uploading or importing photos.
Please check the following:
– Available space in your hosting provider.
– NextGen Gallery requirements https://www.imagely.com/docs/requirements/
– Troubleshooting plugin conflicts https://codex.wordpress.org/Managing_Plugins
Please, keep us posted.
– Gaby
