2 scans not compleating

  • Resolved gaz9012

    (@gaz9012)


    10 years, 6 months ago

    Hi there,
    first i’d like to say thanks for offering free security to all wordpress websites, something everybody needs in this day and age.

    Am a newbie builder so please be gentle.
    after installing and seting up my wordfence i ran a scan.
    all seems good, except two scans never compleate. am not sure if this is normal or not, below is a copy of my scan, the 2 scans not compleating are in bold

    [Nov 18 14:52:26]Preparing a new scan.Done.
    [Nov 18 14:52:26]Remote scan of public facing site only available to paid membersPaid Members Only
    [Nov 18 14:52:28]Check if your site is being Spamvertized is for paid members onlyPaid Members Only
    [Nov 18 14:52:30]Checking if your IP is generating spam is for paid members onlyPaid Members Only
    [Nov 18 14:52:32]Scanning your site for the HeartBleed vulnerabilitySecure.
    [Nov 18 14:52:34]Fetching core, theme and plugin file signatures from WordfenceSuccess.
    [Nov 18 14:52:36]Fetching list of known malware files from WordfenceSuccess.
    [Nov 18 14:52:37]Comparing core WordPress files against originals in repository
    [Nov 18 14:52:37]Skipping theme scanDisabled [Visit Options to Enable]
    [Nov 18 14:52:37]Skipping plugin scanDisabled [Visit Options to Enable]
    [Nov 18 14:52:37]Scanning for known malware files

    https://wordpress.org/plugins/wordfence/

Viewing 4 replies - 1 through 4 (of 4 total)
  • WFBrian

    (@wfbrian)

    10 years, 6 months ago

    Hi!

    Thanks for trying out Wordfence. Here is a document with some settings to try adjusting on your end. This is the first place to start. Please report back if you are still having trouble.

    https://support.wordfence.com/support/solutions/articles/1000011129-my-scans-don-t-finish-what-can-i-do-

    Thanks!
    Brian

    kevleitch

    (@kevleitch)

    10 years, 6 months ago

    Just out of interest Brian, I’ve got 14 plugins and I’m scanning both them and the wp repository to detect changes as well as the standard scanning options. How long should a scan take? Is an initial scan longer? My initial scan has been going for over an hour now.

    Thanks,

    Kev

    Thread Starter gaz9012

    (@gaz9012)

    10 years, 6 months ago

    Hi Brian
    thanks for the link.
    FYI and others that might read this.
    i changed the max_execution_time 15 and set a new scan.
    after this i got
    Scan can’t continue – stored data not found after a fork. Got type: boolean
    so i changed the max_execution_time to 12 and set a new scan.

    scan completed with one problem
    Comparing core WordPress files against originals in repositoryProblems found.
    wp-includes/default-constants.php
    this problem is only because i got my host to increase my memory limit
    define(‘WP_MEMORY_LIMIT’, ’40M’) to define(‘WP_MEMORY_LIMIT’, ‘128M’)

    so i chose always ignore this issue.

    All good now, scan compleated with no new issues.

    thanks again for your help
    Gaz

    Plugin Author WFMattR

    (@wfmattr)

    10 years, 6 months ago

    @gaz9012: Thanks for following up! The “stored data not found after a fork” is an issue our dev team is working on — it’s fairly rare, but might come up again if you have had it once.

    @kevleitch: Usually scans shouldn’t take that long — on some hosts they may only take a couple minutes, but it depends on the host and the site’s content. We have a guide that may help, here: My scans don’t finish

    If you’re still having trouble, please create a new post using the form at the bottom of the main forum page (here: https://wordpress.org/support/plugin/wordfence ), and include a list of plugins you’re using and the last 10 lines of the “Scan Detailed Activity” window. Thanks!

    -Matt R

Viewing 4 replies - 1 through 4 (of 4 total)

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