2 Issues: JavaScript & Width

  • Chad

    (@chadi)


    5 years, 11 months ago

    Haven’t modified anything at all in a while on the backend, nothing whatsoever. Suddenly today I noticed 2 issues:

    When viewing a knowledgebase article, the right widget panel is no longer on the right side, it’s pushed down below the main article body. All KB articles same thing.

    https://www.logicweb.com/kb/password-protect-directories/

    Second: in Firefox debugger (console) I see this:

    TypeError: jQuery(…).tipsy is not a function

    <anonymous> https://www.logicweb.com/wp-content/plugins/bwl-kb-manager/js/bkb-custom.js?ver=1.3.0:211
    jQuery 4
    c https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    l https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    simulateStateAfterDeferScriptsActivation https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    callback https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    run https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    P https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    callback https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    run https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    n https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1
    s https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js:1

    I am using W3 Total Cache + Cloudflare. Worked fine for a long time. I tried purging all cache, no fix. I even disabled W3, same issue.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joy

    (@joyously)

    5 years, 11 months ago

    The content and sidebar are styled using flex. It is usually margins or borders that throw the calculations off, but I’m not seeing it. You should ask at your theme’s support forum.

    It looks like the error you are seeing is because of the bwl-kb-manager plugin. Something is calling a function called tipsy which isn’t there.
    You should ask in your plugin’s support forum.

    Thread Starter Chad

    (@chadi)

    5 years, 11 months ago

    Thanks. I fixed the sidebar issue by reverting to the older version of the plugin. However, support ended on the plugin itself so can’t get direct support on the tipsy issue.

    This used to work fine though on the 1.2.8 version (now installed). Not sure what happened.

Viewing 2 replies - 1 through 2 (of 2 total)

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