2.5.2 – No layouts

  • Resolved dimal

    (@dimalifragis)


    2 years, 9 months ago

    Hi,

    With this 2.5.2 update, if Enable Built-in Documentation Page is NOT checked, while you see widgets in Gutenberg customizer and everything, the page of the docs has no styling or layout.

    Thanks

    • This topic was modified 2 years, 9 months ago by dimal.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    2 years, 9 months ago

    Hi @dimalifragis ,
    Greetings. Hope you are doing well. Really sorry for the inconvenience.

    Regarding your query, I tried to reproduce the issue at our end but it’s working fine with the layout and the styling for me. For reference please check this screencast – https://d.pr/v/cWmshV

    If you are still facing the issue I would like to suggest you to clear the site cache if you are using any caching plugin and check again and let me know.

    Thanks and Regards.

    Thread Starter dimal

    (@dimalifragis)

    2 years, 9 months ago

    Well i made a video in my staging site for you:

    https://drive.google.com/file/d/178EpzO_AzEBmWRdWQ7F4s_vE8t9TMT8n/view?usp=sharing

    Thread Starter dimal

    (@dimalifragis)

    2 years, 9 months ago

    Also this today’s update, messes up the permalinks of pages (of other pages).

    Downgraded to 2.3.7.

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    2 years, 9 months ago

    Hi there,
    Greetings. Thanks for your patience. I really appreciate this.

    Regarding your query, Our Dev Team fixed the issue in Dev version which will be released soon. For you I am sharing the Dev version download link below and I would like to suggest you to download it and manually install it to your website and check. Hope this will help you out.

    Download link BetterDocs v2.5.2 FREE (dev version) – https://d.pr/f/dK8X43
    After install it please update the PRO version (if you are using the PRO) as well to v2.5.2.

    Please let me know how it goes.

    Thanks and Regards.

    Thread Starter dimal

    (@dimalifragis)

    2 years, 9 months ago

    @nayeem-ul-islam-nipun Hi, this latest dev update actually REVERSED the issue.

    Now when Enable Built-in Documentation Page is NOT checked, it works but when Enable Built-in Documentation Page is Checked it doesn’t.

    🙂

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    2 years, 9 months ago

    Hi @dimalifragis,

    Really sorry for the inconvenience. We need to do a deep investigation on this. For now would like to suggest you to Downgrade to v2.3.7 and please don’t hesitate to reach us here for further assistance. Download link for v2.3.7 are below.

    Free: https://d.pr/f/WnYZQB
    Pro: https://d.pr/f/aqLmiq

    Please feel free to reach out anytime. We are always here to assist you.

    Thanks and Regards.

    Thread Starter dimal

    (@dimalifragis)

    2 years, 9 months ago

    It seems fixed with today’s update.

    Thank you

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    2 years, 9 months ago

    Hi @dimalifragis

    You’re welcome! We’re glad to hear that the issue has been resolved with today’s update. If you have any more questions or need further assistance, please don’t hesitate to ask.

    Have a nice day.

Viewing 8 replies - 1 through 8 (of 8 total)

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